We've all heard that quote before, but how often do Americans actually encounter language barriers that make us ponder it? Virginia isn't exactly the diversity mecca of the world, so rarely did I hear an accent, much less come across someone who couldn't speak English. In New York, the ultimate melting pot, "a smile is the same in every language" holds far more value as I try to tell the dishwasher that I need "quatro leche cups rapido." All I can do is point and smile to somehow convey "I'm in a hurry, but I'm not mad and I appreciate your help!" Gracias, gracias. Good thing I had those four years of Spanish...
I did not study Israeli, however. At all. So communicating with one of my bosses proves difficult as he has a very thick Israeli accent. I feel a little sheepish typing "Israeli" because that is not what Israeli people speak. I made it up. I guess it's technically either Hebrew or Arabic, but the point is that it's not an accent I am used to hearing, nor could I ever hope to know even one word of the language. Half the time, my boss's instructions sink in about five seconds after he gives them, leaving me smacking my own forehead for responding completely inappropriately. Luckily, if I nod and smile, I buy myself a few more seconds of comprehension- and a nod generally depicts whatever answer he's looking for. "Can you take this to a table?" Smile and nod. "Did you tell them what the special is?" Smile and nod. "Bread for table 34?" Smile and nod. "What drink did that woman want?" Smile and nod. Oh wait. See, that's when the smile becomes important. Because even if it's obvious that I did not understand the question, at least I seem pleasant.
For the record, if I legitimately don't know what he asks of me, I double check like a good waitress. But I've learned that most of the time I'll figure it out within 10 seconds of the initial inquiry. Unfortunately, my smile and nod routine doesn't work for every situation and breeds awkward silences during which we both realize that all productive communication was intercepted by the language barrier.
All of that being said, I smile my way through work because I am acutely aware of how much a smile lifts my own spirits. When I burst into the kitchen in a whirlwind trying to find doilies and a cook smiles and says "You doing okay?" (which sounds like "jew doonkay"), I'm infinitely grateful for the gesture of support. No words could take the place of Tarek's (my Israeli boss) smile after I ask a question to let me know I'm not a giant idiot. By the way, Tarek speaks perfectly proficient English. I just usually have 40 different things on my mind as I scurry around the restaurant, so an accent only adds to the jumble in my head when it'd be perfectly understandable otherwise. Either way, smiling has come to mean even more to me than usual.
Taking care of a leper (I'm in red) |
Before church with other girls on the trip (I'm in blue) |
Found no photos of Lakshmi; these are at tsunami relief |
I guess you can see why my platform for Miss Virginia was Diversity Awareness and why I founded S.A.I.L. at CNU (see earlier blog post). When you smile at someone and your eyes meet, he/she's no longer part of a pack. That's what I mean by cultural togetherness- grasping that each culture is made up of distinct individuals, which in turn should bring us all together. And it can all start with a smile. :-)
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